Privacy Policy
Last updated: March 2026
Good to Outstanding ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.
What Data We Collect
When you purchase the handbook, we collect:
- Name — to personalise your experience and communications
- Email address — to send you your access link and any important updates
- Payment information — processed securely by Stripe (we do not store card details)
How We Use Your Data
We use your data solely to:
- Process your payment
- Deliver your handbook access link
- Respond to support requests or refund requests
We do not use your data for marketing unless you explicitly opt in. We do not sell, rent, or share your personal data with third parties for their marketing purposes.
Third-Party Processors
We use the following trusted third-party services to deliver our product:
- Stripe — for secure payment processing. Stripe Privacy Policy
- Brevo — for sending your access email. Brevo Privacy Policy
These processors only receive the data necessary to perform their specific function and are contractually bound to protect your information.
Data Retention
We retain your purchase record (name, email, access token) for as long as your access is active, so you can always recover your access link if needed. If you request a refund, we retain minimal records for accounting purposes as required by law.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to processing of your data
To exercise any of these rights, contact us at the email below.
Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at hello@goodtooutstanding.co.uk